Easy remote access and control. AnySupport is an online computer assistance solution for call center and help desk personnel to diagnose and solve technical issues in real-time, requiring no installation or configuration for the customer.

Customers are treated to a seamless support experience, because no downloads or configuration is required to allow support personnel to fix their computers. Once you use AnySupport to assist your customers, you can diagnose and solve the problem as if you were sitting in front of customer's computer.

AnySupport Features:
1. Fast.
Koino's real-time screen compression technology enables fast and responsive remote assistance.

2. Secure.
Dual-layer 128-bit encryption ensures the integrity of all data transfers.

3. Easy to use.
No installation or configuration is necessary to receive online assistance.

4. Connect anywhere.
Whether a user is behind a firewall, proxy server, VPN, or using a private IP address, AnySupport works everywhere.

User Administrator
1. Screen Sharing
Support personnel will have real-time access to a customer's PC using AnySupport's screen sharing capabilities, giving them the ability to immediately diagnose and solve problems.

2. Log Session
AnySupport sessions are logged, including the connection history and file transfer logs for easy administrator monitoring and quality of service assurance.

3. File Transferring
Support personnel can immediately download software, patches, and upgrades to a customer's system to solve any technical issues. All file transfers are logged and reported to the customer and support center administrators to ensure proper service.

Security
1. Access Code
Access codes are randomly generated and time-limited. Only the support personnel who issued the code will be able to access the customer's PC, and only after the customer has given them permission to access their PC.

2. Client Side Control
At any time, the customer can monitor the support personnel's activities and manually end the session. All activities are logged and reported to the customer at the end of the session.

3. Time Limit
After a AnySupport session has ended, the access code is eliminated, protecting access to the customer's PC and providing better security to the AnySupport server.

Additional Options
1. Sound Streaming
AnySupport can stream audio data from the customer's PC, allowing them to diagnose and solve audio problems.

2. Screen Capture
The support personnel can capture and save the screen image of customer's PC to log the problem and better assist the customer later.

Requirements:
* Internet Explorer

The license of this software is Free Trial Software, the price is $50.00, you can free download and get a free trial.