Computer telephony integration for BMC Remedy application. Cuba is unique - the only off-the-shelf CTI software with full integration to Remedy, available in the world today.

Cuba delivers all the features you'd expect from a full service CTI application - with a seamless fully automated set up that makes installation quick and easy. Connect your phone system to your Remedy application with Cuba--the only off-the-shelf CTI software with full integration to Remedy, available in the world today.

The Cuba (client) communicates directly with a PBX (telephone system) via TAPI, CSTA, ASAI or a proprietary interface. Cuba delivers feature rich CTI such as: Call ID, Caller ID, Called ID--and Offering, Answered and Idle timestamps. Data can be entered via an IVR, and configured to ScreenPop a Remedy form. Note that client is also now bundled with Cuba Server for remedy installation package.

The license of this software is Freeware, you can free download and free use this application software.