Service Desk TTS, Ticket Tracking System, is a complete application that allows you to create and assign service tickets to your technicians. This system also allows any user on your network to create a new service ticket then you can assign it to the technician of your choice. Service Desk will save the new record to the database and then email you a reminder. All Emails are done over the internet using CGI so there is no email setup needed. When you assign a ticket to the technician an email is also sent to them. The technicians have their own user name & password and can only view tickets assigned to them. Once tickets are completed they enter the details then Service Desk automatically emails the person who requested the ticket and you the administrator all through their own application interface. All interfaces are installed only on the main Server or installation folder on one computer. All other computers simply share the application over the network so there are no files to install on any other computer.

The license of this software is Freeware, you can free download and free use this customer support software.